OVERVIEW
This Mini-Course is owned and operated by Despina Cleanthous trading as LC Accountants (‘LC Accountants’, ‘we’, ‘our’, or ‘us’).
Please read these Terms and Conditions (‘Terms’) carefully before you purchase or otherwise access our online course, The 10x Profit Formula (‘Course’). These Terms, along with our Site Terms and Conditions and our Privacy Policy (‘the Terms’), govern your access to https://www.despinacleanthous.com.au, including the Course.
By accessing the Course, you:
acknowledge that you have read, and agree to comply with and be legally bound by, these Terms; and
warrant that you are over 18 years of age and have the legal capacity to enter into a binding contract.
Changes to the Terms
We reserve the right to modify these Terms at any time, consistent with applicable laws and principles, without notice to you. These changes will be effective as of the date we post the revised version on this Site. It is your responsibility to review these Terms prior to initial use as well as periodically throughout your use of our Course. If at any time you choose not to accept these Terms, you should discontinue your use of our Course.
By continuing to access this Course, you are deemed to accept any future amendments to these Terms. If you are uncertain about the Terms or anything else on our Site, please don’t hesitate to contact us before completing any purchase.
COURSE ACCESS
You may access the Course by completing your one-time purchase on our Site. As a condition of purchase and participation in the Course, you agree to be bound by our policies and procedures as set out in these Terms, including those incorporated by reference. You agree to provide accurate, current, and complete information about yourself as requested or directed and to promptly update this information to maintain its accuracy. We have the right to suspend or terminate your Course access if we suspect that such information is inaccurate or incomplete. We also reserve the right to deny your access for any reason.
Your access to the Course commences once payment is successfully processed and confirmed. Access to the Course will continue for an infinite period from the date of purchase, unless terminated earlier under these Terms. In the unlikely event that we decide to take down the Course, we will provide you with 14 days' notice and the ability to download applicable resources as referenced in our promotional material.
To access the Course, you may be required to create an account on a third-party platform (such as ThriveCart Learn, Skool, or Notion). In doing so, you must provide accurate information, including your name, your business name (if applicable), address, a valid email address, and contact number. You must also be at least 18 years old. You agree to update this information if and when it changes. You are solely responsible for the activity that occurs on your account, so please keep your account password secure.
COURSE FEES
Payment Terms for Course Access:
To gain access to the Course, the Course Fees must be paid as a single, one-time payment (“Full Payment Option”). The full amount payable will be stated on our website at the time of your enrolment and must be paid in full to access the Course. No instalment payment option is available for this Course.
For the Full Payment Option:
You will be required to pay the full amount of the Course Fees as stated on our website at the time of your enrolment.
Method of Payment
Automatic Charges Authorisation
By enrolling in the Course, you authorise us to automatically charge the credit card or debit card provided at the time of enrolment for the Course Fees as they become due, in accordance with these Terms.
Payment Processing
Payments are subject to processing by third-party providers (e.g., Stripe or ThriveCart). You are responsible for ensuring payment is successfully processed at the time of purchase, regardless of any technical issues or adjustments made by the payment provider. You must do all things reasonably necessary to ensure sufficient funds are available at the time of payment.
Failure to Pay
Where payment is declined or fails to process for any reason, you must provide a new eligible method of payment immediately or you will not be granted access to the Course. You will be liable for any third-party payment provider fees or other costs incurred as a result of failed or declined payments.
Bonuses
At the time of enrolment, we may offer individuals bonuses to sign up for the Course. You are entitled to any bonuses available at the time of your enrolment. Please note that bonuses are not guaranteed to be available at all times and may vary subject to any promotions we may offer throughout the year.
REFUNDS
General Refund Terms
Due to the digital nature of the Course, all Course Fees are strictly non-refundable, except as required by law. We do not provide refunds for any reason, including but not limited to changes in your circumstances, changes of mind, or lack of participation in the Course.
Refunds and Chargebacks
Where you have received a refund through a Chargeback or other means, the following conditions will apply:
1. Material Destruction: If we have provided you with access to the Course materials, you must destroy all electronic copies of any materials downloaded by you and provide written confirmation to us at hello@despinacleanthous.com.au confirming you will not use or retain any of the Course materials unless full payment is made.
2. Unauthorised Use: If you receive Course materials and either (a) fail to comply with the above requirement or (b) use the materials after a refund or Chargeback has been processed, we reserve the right to issue an invoice for the full Course Fees, which will be payable immediately.
Debt Recovery
Where you use our Materials and we do not receive payment, we reserve the right to recover any outstanding tax invoice through a formal debt recovery process. If this becomes necessary, we will seek payment of our outstanding tax invoices, and you will be liable for any reasonable costs incurred in the debt recovery process, including but not limited to, collection agency fees, legal costs, and any interest on the outstanding amount.
Definition of Chargeback
For the purposes of these Terms of Use, "Chargeback" means the reversal of a payment in response to a request that a customer files directly with their issuing bank or payment network provider.
Statutory Rights
Nothing in these Terms is intended to modify or otherwise affect your statutory rights under consumer laws or any other applicable legislation.
Contact Information
If you have any questions or concerns, please do not hesitate to contact us at hello@despinacleanthous.com.au.
COURSE ENTITLEMENTS
Upon purchasing the 10x Profit Formula, you will receive access to a range of digital training materials designed to enhance your financial knowledge and support your implementation. These entitlements are described in full on the sales page at the time of your purchase and include video lessons, downloadable templates, and an implementation workbook.
Detailed Information
For a complete and current list of the Course Entitlements, please refer to the Course description on our Site: https://www.despinacleanthous.com.au/10xprofitformula
Adherence to Advertised Entitlements
We commit to providing all the entitlements as outlined in the Course description at the time of your enrolment. Any changes or updates to these entitlements will be communicated to you in a timely manner.
Adaptation to Unforeseen Events
In the event of a Force Majeure, which refers to any unforeseeable and unavoidable events outside of our reasonable control (including but not limited to natural disasters, pandemics, government actions, or other major disruptions), adjustments may be made to the delivery of Course Entitlements.
Modifications in Delivery
Should a Force Majeure event occur, we will endeavour to ensure that Course Entitlements are either delivered in an alternative format permissible under the circumstances or rescheduled to a later date. Our priority is to maintain the continuity and quality of your learning experience while adapting to the constraints imposed by such events.
No Entitlement to Compensation
You acknowledge and agree that in the case of any delays or modifications to Course Entitlements due to a Force Majeure event, you will not be entitled to any form of compensation. Our focus will be on providing viable alternatives to ensure the continuation of the Course under the changed circumstances.
Disclaimer
From time to time, we may provide access to bonus content such as guest masterclasses, external tools, or third-party resources to enhance your experience. While we strive to offer valuable material, we do not guarantee the accuracy, relevance, or suitability of any third-party offerings for your specific needs. The availability of such content may vary, and we are not responsible for any modifications, errors, or discontinuance by those third parties.
COMPLAINTS
Commitment to Resolution
We value your feedback and are committed to ensuring your satisfaction with the Course. If you encounter any issues or are dissatisfied, we encourage you to let us know.
How to lodge a Complaint
Should you have any concerns or be dissatisfied in any way, please contact us via hello@despinacleanthou.com.au and include:
a) your name;
b) the email address you used to apply for the Course;
c) details of your concern or complaint;
e) details of what you would like us to do to resolve the matter; and
f) copies of any relevant correspondence.
Acknowledgement and Resolution
We will acknowledge your complaint within [three (3) business days and aim to resolve it within fourteen (14) business days. If a complaint requires more time to resolve, we will inform you and provide regular updates.
Respectful Communication
We ask that all parties engage in respectful and constructive communication throughout the complaint process. This includes refraining from public or private statements that are negative or derogatory towards any involved party. This includes (but is not limited to) communications with third parties or posting on social media or other public forums.
Mediation
Where a dispute cannot be resolved, both parties agree to participate in mediation. The mediation will be conducted in accordance with the principles of mediation recognised in the location where we, the course provider, are based.
Legal Proceedings
If mediation does not resolve the dispute, either party may initiate legal proceedings. The jurisdiction for these proceedings will align with the legal standards applicable in the course provider's location.
Costs of Mediation and Legal Proceedings
Mediation Costs: Each party is responsible for their own costs associated with mediation, and any shared costs will be divided equally, unless an alternative agreement is reached.
Legal Costs: In the event of legal proceedings, the prevailing party may be entitled to recover their reasonable legal costs and attorney fees from the non-prevailing party, as determined by the court or as mutually agreed upon.
INTELLECTUAL PROPERTY RIGHTS
Ownership of Intellectual Property
As part of the Course, you will have access to certain materials, including programs, workbooks, forms, templates, digital products, and other content (‘Materials’). We retain ownership of all Intellectual Property Rights (including copyright) in the Course and the Materials.
Scope and restrictions on use of Intellectual Property
To the extent required for participation in the Course and in consideration for the payment of the Course Fees, you are granted a non-exclusive, non-transferable, single-use, limited license to access and use the Materials for your own personal and non-commercial use, and you agree not to:
a) modify the Materials;
b) copy or share the Materials or in any way cause or allow them to be copied or shared;
c) assign or transfer your access to the Course to any other person without our express written consent; or
d) sublicense, publish, sell, or provide the Materials to, or otherwise allow them to be used by, third parties.
You must not under any circumstances remove any copyright notice, trade mark or author mark from any part of the Materials.
Consequences of Infringement
If you infringe our Intellectual Property Rights, we reserve the right to immediately terminate your access to the Course and the Materials without refund and pursue legal remedies including an accounting of profits should you use our Course and Materials for commercial purposes. You will be liable for all costs (including reasonable legal costs) incurred due to your breach of these Terms.
COURSE PROMOTION
Where you have provided testimonials (in any format), you acknowledge and consent that we may use these along with reference to you on our Site and social media channels, or any other avenue, for promotional and other purposes at our discretion.
USER FEEDBACK, COMMENTS AND OTHER SUBMISSIONS
We always appreciate interaction on our social media channels and feedback about our Course, as it helps us to improve our Site and our Course. Through this Site or the Course, you may be invited to submit a review or interact with us via our social media channels. We love to hear from you!
When you do decide to submit such feedback or comments, you give us permission to post or otherwise use that feedback on our social media or other channels. If you don’t want us to do that, you can email us and tell us at any time.
We reserve the right to remove a review or comment if such review or comment
contains libelous or otherwise unlawful, abusive or obscene material;
attacks our employees or another contributor;
contains material that discloses your personal information; or
is unrelated to the post or content to which you have reviewed or commented on. Again. Just be a good person.
Our Site and Course may feature user reviews and comments, these reviews and comments in no way represent our views or opinions or those of the owners, shareholders, employees or others, but are the sole product of its creator. We disclaim all liability with respect to any content submitted by the user.
On our Site, we present real-life examples of and insights into other customers’ and/or clients’ experiences with our Course for illustration purposes only. Any results presented demonstrate to users what can be possible but are not intended to represent or guarantee that any current or future users of our Course will achieve the same or similar results.
TERMINATION
We reserve the right to terminate your access to the Course with immediate effect for any of the following reasons:
a) Non-payment of Course Fees when due;
b) Infringement of our Intellectual Property Rights;
c) conduct that is demonstrably injurious or potentially harmful to our reputation;
d) Unauthorised disclosure of Confidential Information;
e) Breaches of these Terms or failure to fulfil any undertakings, warranties or obligations under these Terms.
Notice and Remedy
For breaches deemed rectifiable, we will provide you with notice and a reasonable opportunity to remedy the issue before termination.
Appeal Process
You may appeal a termination decision by contacting us within seven (7) days of receiving our notice of termination, upon receipt, we will review the decision.
CONFIDENTIALITY
You agree to respect our privacy and confidential information, which includes information relating to our business, finances, operations, marketing strategy, administration, technology, clients, customers, employees, contractors or suppliers, along with our intellectual property and other information relating to trade secrets, know-how, systems and processes. Accordingly, unless you have our prior written consent, you will keep any information we choose to share confidential. We will not disclose any information you provide except as set out in these Terms.
However, these obligations of confidentiality do not apply to any disclosure that:
a) is for the purpose of performing the Terms or exercising a party’s right under the Terms;
b) is required by applicable law; or
c) relates to Confidential Information that is publicly available through no fault of the receiving party or its personnel or was rightfully received from a third party without restriction or breach of any obligation of confidence.
PROHIBITED USE
In addition to any other prohibitions, you must not under any circumstances access or otherwise use the Course or its content:
a) for any unlawful purpose;
b) if you or your business in any way competes with our business;
c) to solicit others to perform or participate in any unlawful acts;
d) to violate any international, federal, or state regulations, rules, laws, or local ordinances;
e) to attempt to change, remove, or otherwise interfere with the Course or any of its Materials;
f) to infringe upon any other person's proprietary rights; or
g) to send any unsolicited advertising or promotional material, commonly referred to as 'spam'.
WARRANTIES AND INDEMNITIES (COURSE)
Course Provision
We provide the Course and its content on an ‘as is’ basis. While we strive for accuracy and relevance, we cannot guarantee any specific results from your participation. Your experience and outcomes will be dependent on your own commitment, motivation and application of the Course material. Any examples of previous participants’ experiences, including reviews, testimonials or other statements, are provided for illustrative purposes only, and are simply examples of what can be possible.
Limitation of Liability
You acknowledge that participation is at your own risk and except as expressly permitted by law, we cannot be held liable for:
a) any loss or damage that you may suffer as a result of your participation;
b) your inability to participate in the Course for any reason;
c) your failure to maintain the security of your login details that enable you to access the Course;
d) the statements or conduct of any third party; or
e) your reliance on the suggestions or recommendations of any third party or Course participant.
To the fullest extent permitted by applicable laws, in no event are we responsible for any losses and expenses however arising, including without limitation, any direct, indirect and/or present, unascertained, future or contingent, loss of use, loss of data, loss caused by a virus, loss of income or profit or projected profit, loss or damage to property, claims of third parties, or other losses of any kind or character arising from or in connection with your use of our Site and/or our Course, your inability to access our Site and/or Course materials, interruption or outage of our Site and/or Course or the fact that content on our Site or in our Course is inaccurate, incomplete or out of date. Our liability for any breach of a condition or warranty under these Terms shall be limited to the extent provided for under applicable consumer laws.
Indemnification
You agree to indemnify us against any loss or damage, including legal costs, related to your breach of these Terms.
WARRANTIES AND DISCLAIMERS FOR SITE
This Site, and the content on this Site is provided on an “as is” and “as available” basis and to the fullest extent permitted by law we make no representations, guarantees or warranties of any kind about our Site and/or purchasing the Course including that:
they are suitable, reliable, complete, secure, accurate or fit for any particular purpose;
access will be free of any harmful components (including viruses) or other code that is harmful or may assist in causing harm; or
there is no possibility of failure to store communications or other data.
INFORMATION AND ADVICE (DISCLAIMER)
General Nature of Content
Any content or information provided in the Course is of a general nature only and does not constitute professional advice. We do not claim to be licensed professionals in fields such as legal or medical advisory, and while the Course is created by a certified accountant, the content provided is general in nature and does not constitute personalised financial advice. Therefore, reliance on the information provided is at your own risk. You are responsible for determining whether the Course is right for you.
Professional Advice
No part of the Course is a substitute for obtaining advice that is specific to your individual circumstances from a qualified professional.
No Guarantee of Results
The nature of the Course means that we are unable to guarantee particular results, and any examples achieved by other course participants is for illustrative purposes only. Any results achieved through your participation in the Course will vary depending on a range of factors beyond our control.
Third Party References
Any reference to other products or services, programs, courses, processes or other information appearing within the Course does not constitute or imply our endorsement, sponsorship or recommendation in any way.
COMPETITORS ARE EXCLUDED
You are not allowed under any circumstances to use or access any documents or content on our Site in any way that competes with our business. We reserve the right to exclude and not permit any person using this Site or accessing the Course in our sole discretion.
PRIVACY POLICY
When you apply to take part in the Course, and during your participation, you may be required to provide us with certain personal information (such as contact details) and, optionally, limited business-related financial information if relevant to the Course content.
Your privacy is extremely important to us. We will only use your personal information to provide you with the Course Entitlements, communicate with you about the Course, and comply with legal or regulatory obligations. Where you wish to withdraw your consent from email communications, you may simply unsubscribe.
Your information will be handled with care and in accordance with applicable privacy laws. For any specific concerns, you may contact us at hello@despinacleanthous.com.au.
ELECTRONIC SIGNATURE
These Terms will become binding when you agree to these Terms by clicking the checkbox on the checkout page stating, "I have read and agree to the terms and conditions of this page," or by purchasing and/or commencing the Course.
VALIDITY
Whenever possible, each provision of these Terms will be interpreted in such a manner as to be effective and valid under Applicable Law, but if any provision of these Terms is held invalid or unenforceable, the remainder of these Terms will nevertheless remain in full force and effect and the invalid or unenforceable provision will be replaced by a valid or enforceable provision.
ASSIGNMENT
You cannot assign these Terms, or otherwise deal with the benefit of them or any rights under them, without our prior written consent. We reserve the right to assign or novate the Terms, or otherwise deal with the benefit of them or rights under them, without your consent.
ENTIRE AGREEMENT
These Terms constitute our entire agreement with you about the Course and supersede all previous agreements, understandings and negotiations.
GOVERNING LAW AND JURISDICTION
The performance and enforcement of these Terms will accord with the laws in force where we are located as indicated on our Site. You agree to submit to the exclusive jurisdiction of the courts in that jurisdiction.
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This material is proprietary and intended for personal educational use only.
Unauthorised copying, distribution, or commercial use is strictly prohibited.